Security and Privacy
Vitalect, Inc. is committed to upholding the highest security and privacy standards. We respect and protect your personally identifiable information and do not use your information in any manner not previously disclosed and accepted in our privacy statement.
Vitalect has agreed to notify you of:
- What personally identifiable information of yours or third party is collected from you through the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Vitalect control
- How you can correct any inaccuracies in the information
- The following statements govern the privacy practices of www.vitalect.com
General Information Collection and Use
Anyone can visit Vitalect's site without disclosing who they are or revealing any personal information about themselves. We track the Internet addresses of the individuals who visit our site to analyze trends, administer the site, track user's movement and gather broad demographic information, but this data is not linked in any way to individual personally identifiable information. The information we collect creates a broad picture of our population and is used to continually refine our courses, identify the most popular areas of our site and improve our services.
Individual Course Registration
Vitalect collects basic contact information (such as name, address, phone number and email address) when you register for any course on our site, including our free sampler courses. Upon registration, you must specify a Login and Password that enables you to access a restricted area of Vitalect's site, where the course(s) you have registered for is/ are stored. An email confirming your Login and Password will be sent to you when you register for a course. Once this confirmation email is received, you may begin to access the course immediately. Your personal information is only used for Vitalect's internal administrative and identification purposes. We do not share your information with any third party. Personal information is stored on Vitalect computers and is only accessed by authorized personnel.
Employer-Sponsored (or Employer's product/service vendor) Course Registration
Changing Your Personal Information
We will provide you with the means to update or change your personal information. You may review and update your student profile at any time by logging in and clicking the "Change your Profile" link.
Password and Login
You must enter your Login and Password every time you access the Vitalect system. Your Password and Login serve as your personal key to Vitalect courses. Without this information, no other student or site visitor can access your courses. Lost Passwords may be retrieved automatically by selecting the "Forgot your Password?" link on the Login page. You can change your Password at any time by logging in and selecting the "Change your Password" link.
Chat and Discussion Areas
Vitalect hosts chat and discussion groups in our course environment. Any information divulged in this area may be observed by other students and is not secure.
Encrypted Credit Card Purchases
If you use a credit card to purchase a course, the credit card number is encrypted as it passes over the Internet. Your credit card number is not kept or recorded by Vitalect or our computers - it is simply passed through to the credit card company to purchase the course. In this respect, buying a course on our servers is similar to a credit card purchase at any store. Vitalect does not keep your credit card number on file.
Course Evaluations and Surveys
Courses on Vitalect servers could include quizzes and exercises to monitor your mastery of the material presented. If you are taking the course individually, the scores on these assessments are stored with your personally identifiable information and are only accessed by authorized personnel. If you are accessing the course through your employer or your employer's product/service vendor, your progress on the completion of the course and scores on its assessments may be relayed to your employer or your employer's product/service vendor.
In addition, we might require you to complete a survey at the conclusion of the course. This survey solicits your feedback and overall impression of the course. The answers you provide to the survey are only disclosed to authorized personnel and are only used to help us improve the courses.
At the time of registration, you may elect to receive additional communication from Vitalect regarding new courses, promotions and certain other targeted information. You may choose to discontinue receipt of these communications at any time by simply following the instructions to unsubscribe included at the bottom of all such distributions.
Constant Network Vigilance
Vitalect's network administration team constantly monitors our security systems to make sure that your student account is safe and secure. All of your information exists within our secure corporate environment. Only employees who need the information to perform a specific job (for example: database administrator batch-enrolling students) are granted access to the personally identifiable information. Further, all Vitalect employees are kept up-to-date on our security and privacy policies. At periodic company meetings, as well as at the time new policies are adopted, employees are notified and/ or reminded about the importance we place on ensuring privacy and vigilantly protecting our customers' information. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
Notification of Changes
Privacy Concerns and User Support
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.