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Privacy Policy

Security and Privacy
Vitalect has agreed to notify you of:
General Information Collection and Use
Individual Course Registration
Employer-Sponsored (or Employer's product/service vendor) Course Registration
Changing Your Personal Information
Password and Login
Chat and Discussion Areas
Encrypted Credit Card Purchases
Course Evaluations and Surveys
Communication
Constant Network Vigilance
Notification of Changes
Privacy Concerns and User Support
Legal Disclaimer

Security and Privacy

Vitalect, Inc. is committed to upholding the highest security and privacy standards. We respect and protect your personally identifiable information and do not use your information in any manner not previously disclosed and accepted in our privacy statement.
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Vitalect has agreed to notify you of:

  • What personally identifiable information of yours or third party is collected from you through the web site
  • The organization collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use and distribution of the information
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Vitalect control
  • How you can correct any inaccuracies in the information
  • The following statements govern the privacy practices of www.vitalect.com
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General Information Collection and Use

Anyone can visit Vitalect's site without disclosing who they are or revealing any personal information about themselves. We track the Internet addresses of the individuals who visit our site to analyze trends, administer the site, track user's movement and gather broad demographic information, but this data is not linked in any way to individual personally identifiable information. The information we collect creates a broad picture of our population and is used to continually refine our courses, identify the most popular areas of our site and improve our services.
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Individual Course Registration

Vitalect collects basic contact information (such as name, address, phone number and email address) when you register for any course on our site, including our free sampler courses. Upon registration, you must specify a Login and Password that enables you to access a restricted area of Vitalect's site, where the course(s) you have registered for is/ are stored. An email confirming your Login and Password will be sent to you when you register for a course. Once this confirmation email is received, you may begin to access the course immediately. Your personal information is only used for Vitalect's internal administrative and identification purposes. We do not share your information with any third party. Personal information is stored on Vitalect computers and is only accessed by authorized personnel.
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Employer-Sponsored (or Employer's product/service vendor) Course Registration

Vitalect also collects basic contact information (such as name and email address) and asks you to specify a username when you register for a course on Vitalect's servers through your employer or your employer's product/service vendor. In addition, there are specific information fields that your employer or your employer's product/service vendor may request that you complete in the registration process. If you are accessing a course on Vitalect's servers through your employer or employer's product/service vendor, you should know that all information gathered by Vitalect may be revealed to your employer or employer's product/service vendor. For example, your employer or employer's product/service vendor may track your progress through the course and receive reports of your tests and exercises. This privacy policy does not extend to the use of your personal information by your employer.
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Changing Your Personal Information

We will provide you with the means to update or change your personal information. You may review and update your student profile at any time by logging in and clicking the "Change your Profile" link.
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Password and Login

You must enter your Login and Password every time you access the Vitalect system. Your Password and Login serve as your personal key to Vitalect courses. Without this information, no other student or site visitor can access your courses. Lost Passwords may be retrieved automatically by selecting the "Forgot your Password?" link on the Login page. You can change your Password at any time by logging in and selecting the "Change your Password" link.
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Chat and Discussion Areas

Vitalect hosts chat and discussion groups in our course environment. Any information divulged in this area may be observed by other students and is not secure.
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Encrypted Credit Card Purchases

If you use a credit card to purchase a course, the credit card number is encrypted as it passes over the Internet. Your credit card number is not kept or recorded by Vitalect or our computers - it is simply passed through to the credit card company to purchase the course. In this respect, buying a course on our servers is similar to a credit card purchase at any store. Vitalect does not keep your credit card number on file.
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Course Evaluations and Surveys

Courses on Vitalect servers could include quizzes and exercises to monitor your mastery of the material presented. If you are taking the course individually, the scores on these assessments are stored with your personally identifiable information and are only accessed by authorized personnel. If you are accessing the course through your employer or your employer's product/service vendor, your progress on the completion of the course and scores on its assessments may be relayed to your employer or your employer's product/service vendor.

In addition, we might require you to complete a survey at the conclusion of the course. This survey solicits your feedback and overall impression of the course. The answers you provide to the survey are only disclosed to authorized personnel and are only used to help us improve the courses.
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Communication

At the time of registration, you may elect to receive additional communication from Vitalect regarding new courses, promotions and certain other targeted information. You may choose to discontinue receipt of these communications at any time by simply following the instructions to unsubscribe included at the bottom of all such distributions.
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Constant Network Vigilance

Vitalect's network administration team constantly monitors our security systems to make sure that your student account is safe and secure. All of your information exists within our secure corporate environment. Only employees who need the information to perform a specific job (for example: database administrator batch-enrolling students) are granted access to the personally identifiable information. Further, all Vitalect employees are kept up-to-date on our security and privacy policies. At periodic company meetings, as well as at the time new policies are adopted, employees are notified and/ or reminded about the importance we place on ensuring privacy and vigilantly protecting our customers' information. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
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Notification of Changes

If we make any changes to our privacy policy, we will post the changes on our site so you are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. Consent will be deemed to have been given when we receive communication from you in response to our email. We will use information in accordance with the privacy policy under which the information was collected.
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Privacy Concerns and User Support

If you feel that Vitalect is not abiding by its posted privacy policy or if you have any questions regarding this policy, you should first contact support@vitalect.com .

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Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
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